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911 Services at Madison County 911
* Provides emergency services for critical police, medical, fire and mental health situations.
* Accepts non-emergency calls regarding:
  • Citizen needs to contact a police officer regarding an ongoing investigation
  • Citizen has concerns regarding street plowing
  • Parking problems
  • Barking or annoying dogs
  • Police reports (i.e. : violation of order of protection, telephone harassment among others)
Serves: Madison County.
Eligibility: None.
Additional Details
Fees: No fee for service.
Intake Process: Call for emergency services.
Documents Required: None.
Languages Offered: Language Line services available.
Program Location
138 N Court Street
Wampsville, NY 13163

Crisis Line: 911 Emergency
Crisis Line: 315-366-2311 Outside Madison County
Email Address:

Last Updated: 12/4/2017
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1-844-DIAL-211 (TOLL FREE)
Or Simply dial: 2-1-1


2-1-1 Mid-York is a program of United Way of the Valley and Greater Utica Area, Inc.
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  Goodwill of the Finger Lakes, Inc. staffs 2-1-1 Mid-York’s call center and resource department. 
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